Privacy policy

This page explains what data the 7tra.de website and the 7trade extension collect, why, who it is shared with and how long it is kept.

The extension without an account

Settings, strategies and statistics are stored in your browser. Once an hour the extension asks the website for the general plan rules. This request contains no data about you — only the connection address, like any request on the internet.

Website account

When you create an account and sign in to it from the extension, we store:

• your email and a password hash — for signing in. We do not know the password itself;
• your language — Russian or English: the website and emails use it;
• connected browsers: browser and system name, extension version, time and address of the last connection. The account area uses them to show where the bot works, and the "one browser per account online" rule relies on them;
• PocketOption account numbers the bot works on and the account type (demo or real). Your PocketOption password, balance and trade history are not sent to our server;
• bot settings: strategies, templates, own patterns, indicator settings — the last 30 versions, so you can open and restore them in the account area. Trading switches and the martingale progress are not included;
• language model keys, if you entered them in the account area — encrypted. Only the last characters are shown. The key is passed to your extension, and requests to the model go from your browser directly to the chosen provider, under its terms;
• plan and payments: Pro and trial periods, the amount, period and status of each payment.

Pro trial

The trial is given once per person. To prevent getting it again, we store a hash of the email address (a one-way digest from which the email cannot be recovered) and the PocketOption account numbers used during the trial. These records remain after the account is deleted.

Email

• We send email confirmation, password reset and reminders about the end of Pro and the trial. There are no marketing mailings.
• The log of sent emails (address, email type, time) is kept for 90 days — to investigate cases when an email did not arrive.
• We keep correspondence with support to see the history of a request. We will delete it at your request.

Cookies

Storefront and wiki pages set no cookies. The exception is the language: on your first visit the website opens the version in your browser's language and remembers that language in a cookie for a year. Signing in and the account area use a session cookie: signing in does not work without it. There are no third-party counters, advertising systems or analytics services on the website.

Server logs

The server records requests to the website: connection address, browser, page and time. Logs are kept for 14 days and are needed to investigate failures and fend off attacks. Database backups are kept for 14 days.

Who we share data with

• The Resend email service — the recipient address and the email text, to deliver the email. Emails to 7tra.de addresses also arrive through it.
• The NOWPayments payment gateway — the order number, amount and period, to create an invoice. The gateway sees the wallet you pay from; it only reports the payment status and amount to us.

Nobody else. Data is not sold and is not used for advertising.

Deleting your account

The account is deleted in the account area, in "Profile". Browsers, account numbers, bot settings and model keys are deleted with it. What remains:

• payment records — without a link to the account, as long as the law requires;
• the email hash and trial account numbers — see "Pro trial";
• correspondence with support — until you ask to delete it;
• backups — up to 14 days, after which they are deleted.

Your rights

You can find out what data about you is stored, correct it or ask to delete it. Email and name can be changed in the account area, and bot settings can be downloaded as a file there. Everything else — by email.

Contact

Questions about data: [email protected]